Decades of Differences:
Making It Work Workshop

Delivered by Pearson and Executive Development Associates

There is a demographic storm brewing…
What’s in the storm?

  • Three distinct generations of employees with competing priorities, work styles and needs.
  • A huge Baby Boomer Generation on the verge of a mass exodus from the workplace
  • A significant lack of available, qualified talent for leadership positions
  • The massive and unique population of Generation Y marching into the workplace

With different values and seemingly incompatible views on work style, these three generational groups have the potential to create conflict in the workplace. Increased understanding and management of these groups are essential.

This storm is rapidly closing in to combine with other significant forces: The ongoing technology revolution, the ever-expanding globally competitive marketplace and the sluggish economy.

The good news is that the shifting demographics do not have to be a “threat” to your organization’s long-term health and success. This shift can be understood, prepared for, and managed.


  • By sorting out the real priorities, practical issues, and specific generational challenges,
  • By using proven tools, and
  • By focusing on preparation strategies.

Our Decades of Differences workshop(s) will help your leaders, managers and employees understand the distinct generational differences and how to flex to meet each group and individual in a personal and supportive way. Using The Golden Personality Type Profiler™, participants will receive both a Jungian 4-letter type and a 5th element for stress, as well as scores for 18 traits (facets) that help describe the unique personality of each person. The Golden is the perfect tool to help individuals better understand their unique personalities and relate to others more effectively.

Combining The Golden’s individual styles with the broader generational preferences make this workshop a powerful antidote to the increasingly turbulent demographic issues in the workplace.

Multi-Generational Topics Covered:

During this program, participants will learn what makes each generation tick and why.

  • What are their core values?
  • What does each generation expect of their leaders?
  • How do they define success? How do they want to be rewarded?
  • What are the generational myths?
  • How to increase communication across the generations and individuals
  • Where you focus your energy (Extraverting vs Introverting)
  • How you gather information (Sensing vs iNtuiting)
  • How you make decisions (Thinking vs Feeling)
  • How you approach life (organiZing vs Adapting)
  • How you respond to stress (Tense vs Calm)

Other learning outcomes will include:

  • Sharing ideas for making it work
  • How to handle conflict among generations

Managing generational challenges is grounded in understanding what makes each generation tick and why. This presentation will provide the groundwork for how employees handle communications among multigenerational coworkers.

Who Should Attend this Workshop?

  • HR managers.
  • Leaders at all levels.
  • Anyone currently experiencing or expecting to experience the generational differences and their impact on the workplace.
  • All workshops can be delivered for a “general” audience or customized specifically to senior leadership, mid-management, HR, or other categories of employees or leaders.

Participant Guides and Materials:

  • The Golden Personality Type Profiler™
  • Decades of Differences Book
  • Making it Work Workbook
  • Action Plan & Evaluations

The materials listed above are preliminary. Once your designated consultant begins designing your workshop, he or she may choose other optimal materials in order to maximize your benefit.

EDA will provide:

  • Coordination with Executive Development Associates representative(s)
  • High-quality participant materials
  • Exceptional classroom facilitation, coaching, and feedback
  • Action Plan & Evaluations
  • Course evaluation and feedback

The Client will provide:

  • Training location and basic equipment. (Training location and equipment may be arranged by EDA upon request)
  • Assignments of participants to classes and all training-related communications with those participants
  • Designated internal representative to coordinate logistics and serve as contact person for EDA-assigned consultant

Buy the Book

Workshop Options