Privacy Policy for Test Administrators and Test Sponsors

The Talent Assessment group of NCS Pearson, Inc. has adopted the following Privacy Policy applicable to Personal Information that it may receive from Test Administrators and Test Sponsors in connection with the provision of talent assessment and human resource testing services through this site.

Talent Assessment and Human Resource Test Services

We provide talent assessment and human resource testing services as a service provider to a Test Sponsor. For purposes of this Privacy Policy, the following definitions apply:
“Pearson” or “we” is NCS Pearson, Inc.
"Test Sponsor” is a firm or organization that has a talent assessment and human resource testing program for which we serve as a service provider.
“Candidates” are employees and prospective employees that are to be tested.
“Personal Information” is all personally identifiable information that we collect, receive or process with respect to Test Administrators and Candidates. Additional information about the Personal Information we collect or receive is found in the Collection and Use of Personal Information section of this Privacy Policy.
“Test Administrator” is an individual designated and authorized by the Test Sponsor to use this site to assign assessments to Candidates and coordinate and manage the assessment process and/or receive assessment test results and reports.
“You” means a Test Administrator or a Test Sponsor authorized to use this site.
Access to this site is restricted by password and is only available to Test Administrators designated and authorized by the Test Sponsor.

Your Rights and Responsibilities

You agree that by visiting and/or providing, transmitting, or having another party you have authorized transmit your Personal Information to us on any of our Sites, you are accepting the practices described in this Privacy Policy and any updates made to this Privacy Policy. It is your responsibility to read this Privacy Policy and check for updates on a regular basis. By continuing to use our Site, products or services after such updates have been made you are agreeing to be bound by any changes to this Privacy Policy.

You are never required to provide us with your Personal Information. If you do not agree to this Privacy Policy, please do not provide, transmit or allow an authorized third party to provide your Personal Information to us; however, then you may not be able to register, schedule, take a test or purchase products or services from us.

You agree that we may collect or receive, use, process, disclose, transfer and store your Personal Information as described herein. This Privacy Policy governs your use of any and all of our Sites and our testing services in general. We will use your Personal Information only for the purposes set forth herein.
As the subject of the Personal Information collected, you have rights related to the Personal Information that we hold about you.

At any time you have the right to:

Request access to the information we hold about you.
Ask us how to correct any inaccurate or incomplete information we have about you or request us to make the corrections.
Request us to delete your information from our records.

Upon receiving any request listed above, we may need to verify your request. In this case, we may ask you to provide additional information, including information you have previously disclosed to us, to confirm your identity. If you wish to designate an authorized agent under any law or regulation, please contact us at talentlens@pearson.com and we will coordinate that designation. We will respond to access requests within a reasonable amount of time in accordance with state and national laws and requirements. We recognize that you may have a right to not receive discriminatory treatment by exercising any of the rights listed above.
California residents may submit a Right to Know and Right to Deletion request to Pearson by using the online form or calling the toll-free phone number on our Rights Request page <https://www.pearson.com/en-us/legal-information/california-consumer-rights.html>

Under California law, Pearson will only respond to verifiable requests that are made either: (a) by a California resident; (b) by a person registered with the California Secretary of State who a California resident has authorized to act on their behalf; or (c) by a parent or legal guardian, if the California resident is a minor.

We will not require a California resident to set up an account in order to make a request or receive the requested information. In order to respond to a request, however, we must be able to reasonably verify, understand and fulfil the request. We will not be able to respond to the request if we are unable to verify identity or the authority to make the request. In conducting verification, we generally will use Personal Information previously collected by us. If the request is made on behalf of another individual, we may require additional verification and documentation of the individual’s authority to make the request. In responding to requests, we may limit the information provided for privacy and security reasons, as permitted by law.

We will not charge a fee to respond to a request, unless it is excessive, repetitive or unfounded. If a fee will apply, we will advise the requester before completing the request, explain why a fee applies and provide an estimate of the fee.
If you have concerns with these Rights and Responsibilities or our compliance with them, please see How to Contact Us below.

Collection and Use of Personal Information

In performing talent assessment and human resource test services, we collect or receive Personal Information from Candidates, as well as Test Administrators. Certain Candidate Personal Information is provided to us by the Test Administrator; and other information is provided to us by the Candidate. Test Administrator Personal Information is provided to us by the Test Sponsor and the Test Administrator. We use this information in order to administer and score the tests and provide test results to the Test Sponsor. We will handle and treat all Personal Information collected and received by us in connection with talent assessment and human resource testing in the manner outlined in this Privacy Policy.

Test Administrator Personal Information Collected. The Personal Information that we collect, receive or process with respect to a Test Administrator may include: name, phone, email address, street address (including city; state or province, country and postal code); company/organization, job title, primary job function, educational background (including degrees, majors, institution, years attended and year of graduation), professional experience using testing assessments (organizations, types of tests used), membership in professional organizations, license and certification information (including licensing agency, country/region, state/province, license number, year of expiration and log-in ID and password.
Candidate Personal Information Collected. The Personal Information that we collect, receive or process with respect to a Candidate may include: first name, last name, email address, login ID, alternate ID, postal code, current or most recent job title, current or most recent position type, current or most recent industry, current or most recent occupation. In the computer-based testing process, we collect and score the Candidate’s responses to test questions and derive raw scores and test scaled or percentile scores.

The Test Sponsor is responsible to obtain all legally required consents from Candidates for the collection and processing of data by us in connection with talent assessment and human resource tests that the Test Sponsor assigns.

Aggregation of Non-Person-Specific Data. We may statistically aggregate in non-person-specific form test responses and other information collected in the testing process for research, quality control, operations management, security and marketing purposes and to enhance, develop or improve tests and testing processes. This non-identifiable data may be provided to sponsors of Talent Assessment and Human Resource testing programs for which we are a service provider, as well as researchers, test developers and our contractors.
Transfer of Information. We transfer Candidate Personal Information to the Test Sponsor by making it available to Test Administrators through this site. We may also transfer Test Administrator Personal Information to the Test Sponsor. The Test Sponsor should be contacted for information about its privacy policies. We do not monetize Personal Data. We have not sold, within the last twelve (12) months, any Personal Data collected through this site, except to the extent that third party targeted advertising cookies are ultimately determined to involve a sale of personal information under California law. We currently do not enable third party targeted advertising cookies on this site. The following categories of personal information may have been collected and shared through such cookies and related technologies during the past 12 months within the digital advertising ecosystem: Identifiers (limited to a numeric identifier, such as an IP address) Commercial Information, Internet or Similar Network Activity, Geolocation Data and Inferences draw from other Personal Information.
Other Transfer of Information. In addition to transmitting Candidate Personal Information to the Test Sponsor, we may disclose personally identifiable information concerning a Candidate or a Test Administrator in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect the security of a Test Administrator or a Candidate, or the security of other persons, consistent with applicable law; (c) to address actual or suspected fraud or other illegal activities; (d) in connection with a sale, joint venture or other transfer of some or all of the assets of NCS Pearson, Inc.; (e) to our contractors or agents, who are committed or obliged to protect your privacy in a manner consistent with this Privacy Policy.

Data Categories

We may collect and/or disclose to third parties the following categories of data in order to manage day to day business needs including, but not limited to, providing you with our services, performing services on behalf of a business, payment processing and financial account management, business planning and forecasting, system improvements, security and fraud prevention, and compliance with legal and regulatory obligations:

(A) Identifiers such as a real name, address, unique personal identifiers, or email address
(B) Customer records such as signature
(C) Characteristics of protected classifications under California or federal law
(D) Commercial information, such as products or services purchased, obtained, or considered
(E) Internet or other electronic network activity information such as information regarding a consumer’s interaction with an Internet Web site, application, or advertisement
(F) Geolocation data
(G) Sensory data, such as audio, electronic, visual, or similar information
(H) Education information
(I) Inferences about preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
Protection of Personal Information
We take reasonable precautions and employ reasonable security safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration or destruction.

Resolution of Concerns

If you have questions or concerns about this Privacy Policy or how we handle Personal Information, please contact the Test Sponsor or us at talentlens@pearson.com. We will endeavor to address your questions and concerns.

Information from Children

This testing administration system and our talent assessment and human resource testing services are not directed to children or anyone under the age of thirteen (13). NCS Pearson will not knowingly collect, maintain or use any personally identifiable information about anyone under the age of thirteen (13) through this site or the test administration system.

Information Received from Internet Service Providers

This website receives information that is automatically generated by a user’s Internet service provider (ISP). This information may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access our site, the country, state and telephone area code, the location of the ISP’s servers, the pages of our site that the user views, any search terms entered on this site, and the user’s website address and email address. This information may be collected for system administration purposes, to gather broad demographic information and to monitor the level of activity on the site. NCS Pearson does not link IP addresses to personally identifiable information; however, we reserve the right to link IP addresses and other information supplied by the ISP to personally identifiable information in order to protect the integrity of our system and for security purposes.

Cookies

Cookies are small text files that a website transfers to your computer’s browser. We use cookies to measure traffic patterns, personalize content and control security. The cookies we use supply non-personally identifiable information, but they may identify your computer, browser and Internet specifications.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver the Services.

Do Not Track

This site does not currently respond to Do Not Track signals.

Transmission of Information

Data collected and received by us in connection with the delivery of talent assessment and human resource testing services may be transmitted to the United States, Canada, and other countries and is hosted in the Republic of Ireland .The Internet is a global environment. By using this site and sending information to us electronically, you consent to trans border and international transmission of any data that you may choose to supply us. Information transmissions to this site and emails sent to us may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at the user’s own risk.

Links to Other Sites

This site may contain links to other websites on the Internet that are owned and operated by third parties, or by NCS Pearson or its affiliates. The information practices of those websites are not covered by this Privacy Policy, but by their own terms and policies, which you should read carefully. These other sites may send their cookies to users, collect data or solicit personal information. This Privacy Policy applies only to information collected or received in connection with certification, licensure, and academic testing. This Privacy Policy is not intended to apply to other NCS Pearson websites, or other types of information which may be subject to different privacy policies.

Changes to This Privacy Policy

We reserve the right to change the terms of this Privacy Policy from time to time by posting an updated Privacy Policy. We encourage you to review this Privacy Policy from time to time for any changes or updates.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at talentlens@pearson.com.

Effective Date: December 23, 2019

Privacy Policy for Candidates

The Talent Assessment group of NCS Pearson, Inc. has adopted the following Privacy Policy applicable to Personal Information that it may receive concerning employment candidates and employees who take tests through this site.

Talent Assessment and Human Resource Test Services

We provide testing services as a service provider to employers, prospective employers and human resource placement firms and organizations that have talent assessment and human resource testing programs for employees and prospective employees. These employers, prospective employers and human resource placement firms and organizations are called “Test Sponsors” in this Privacy Policy.

Your Rights and Responsibilities

As the subject of the Personal Information collected, you have rights related to the Personal Information that we hold about you.

At any time you may have the right to:

Request access to the information we hold about you.
Ask us how to correct any inaccurate or incomplete information we have about you or request us to make the corrections.
Request us to delete your information from our records.

To access, correct, and/or delete any Personal Information that we may have collected or received, please contact the Test Sponsor who assigned the test to you. Please note that test responses and test questions may not be reviewed or changed by a Candidate before or after test administration for test validity reasons.

Collection and Use of Personal Information

In performing talent assessment and human resource test services, we collect or receive Personal Information concerning employment candidates and employees who take tests at the request of a Test Sponsor (“Candidates”). Certain information is provided to us by the Test Sponsor; and other information is provided to us by the Candidate. We use this information in order to administer and score the tests and provide test results to the Test Sponsor. We will handle and treat all Personal Information collected and received by us in connection with talent assessment and human resource testing in the manner outlined in this Privacy Policy.

Personal Information Collected. The Personal Information that we collect, receive or process with respect to a Candidate includes: first name, last name, email address, login ID, alternate ID, postal code, current or most recent job title, current or most recent position type, current or most recent industry, current or most recent occupation. In the computer-based testing process, we collect and score the Candidate’s responses to test questions and derive raw scores and test scaled or percentile scores.

At the option of the Candidate, the following additional information may also be collected, received or processed: reason for taking the assessment, sex, race/ethnicity, age range, years in current or most recent occupation, highest level of education completed and country. Providing such additional information is wholly voluntary and optional.
All personally identifiable information that we collect, receive or process with respect to a Candidate is called “Personal Information” in this Privacy Policy.

Aggregation of Non-Person-Specific Data. We may statistically aggregate in non-person-specific form test responses and other information collected in the testing process for research, quality control, operations management, security and marketing purposes and to enhance, develop or improve tests and testing processes. This non-identifiable data may be provided to Test Sponsors, researchers, test developers and our contractors. By proceeding with a test, you give your consent to this non-person-specific data aggregation and the use and transmission of this aggregated statistical data as outlined above.
Transfer of Information. By taking a test through this system, you consent to the collection and processing of your Personal Information by us on behalf of the Test Sponsor who requested you to take the test, and to the transmission of that information by NCS Pearson to such Test Sponsor. For further information about how the Test Sponsor may use your Personal Information, please contact the Test Sponsor. We do not monetize Personal Data. We have not sold, within the last twelve (12) months, any Personal Data collected through this site, except to the extent that third party targeted advertising cookies are ultimately determined to involve a sale of personal information under California law. We currently do not enable third party targeted advertising cookies on this site. The following categories of personal information may have been collected and shared through such cookies and related technologies during the past 12 months within the digital advertising ecosystem: Identifiers (limited to a numeric identifier, such as an IP address) Commercial Information, Internet or Similar Network Activity, Geolocation Data and Inferences draw from other Personal Information.
Other Transfer of Information. In addition to transmitting certain Personal Information about you to the Test Sponsor, we may disclose Personal Information in the following situations: (a) in response to a subpoena, court order or legal process, to the extent permitted and required by law; (b) to protect your security, or the security of other persons, consistent with applicable law; (c) to address actual or suspected fraud or other illegal activities; (d) in connection with a sale, joint venture or other transfer of some or all of the assets of NCS Pearson, Inc.; (e) to our contractors or agents, who are committed or obliged to protect your Personal Information in a manner consistent with this Privacy Policy. By taking a test through this system, you give your consent for your Personal Information to be transmitted in the situations outlined above.

Data Categories

Resolution of Concerns

If you have questions or concerns about this Privacy Policy or how we handle Personal Information, please contact the Test Sponsor, who assigned the test to you, or contact us at talentlens@pearson.com. We will endeavor to address your questions and concerns.

Information from Children

This testing system and our talent assessment and human resource testing services are not directed to children or anyone under the age of thirteen (13). NCS Pearson will not knowingly collect, maintain or use any personally identifiable information about anyone under the age of thirteen (13) through this testing system.

Information Received from Internet Service Providers

Cookies

Transmission of Information

Data collected and received by us in connection with the delivery of talent assessment and human resource testing services may be transmitted to the United States and other countries and is hosted in the Republic of Ireland. The Internet is a global environment. By using this site and sending information to us electronically, you consent to trans border and international transmission of any data that you may choose to supply us. Information transmissions to this site and emails sent to us may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at the user’s own risk.

Links to Other Sites

Changes to This Privacy Policy

We reserve the right to change the terms of this Privacy Policy from time to time by posting an updated Privacy Policy. We encourage you to review this Privacy Policy each time you use this site for any changes or updates.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the Test Sponsor, who assigned the test to you, or contact us by email at talentlens@pearson.com

Effective Date: December 23, 2019