Please note: the following only applies to orders for paper products.
Ordering scenarios for Pearson customers can range from simple individual purchases to complicated multi-organizational account orders. The purchaser may be the qualified test administrator, an administrative assistant, financial officer, or an external purchasing agent hired to purchase on behalf of an organization.
Prior to March 1, 2019, the PearsonClinical.com site was primarily developed to handle the scenario of the individual purchasing for themselves or another individual qualified user. Customers in more complex scenarios primarily had to call or email in orders. However, with the launch of the new website the concept of organizational accounts was developed to handle additional scenarios as outlined above.
The addition of organizational accounts to the website adds the ability for users to be linked to a higher level account on the website that is shared between other staff in their organization. This allows purchasing on behalf of an organization on the website, keeps accounts seperate for individuals needing to purchase on behalf of multiple organizations and create a way to allow for organizations to manage their own account information.